At E Books Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with our content.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing or payment details (when you purchase eBooks)
b) Non-Personal Information
- Browser type and version
- Device information (desktop, tablet, mobile)
- IP address
- Pages visited and time spent on the website
- Interaction data (clicks, downloads, form submissions)
This information helps us improve user experience, customize content, and ensure website security.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and deliver the services you request
- To process payments and send purchase confirmations
- To improve our website and offerings
- To send newsletters, promotional materials, and updates (with your consent)
- To respond to inquiries, support requests, and feedback
- To comply with legal obligations and protect our rights
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance website functionality and user experience
- Analyze website performance and traffic
- Personalize content and marketing messages
You can manage cookies in your browser settings, but disabling certain cookies may affect website functionality.
4. Data Sharing and Disclosure
We may share your information in limited circumstances:
- With service providers who assist with website operations, payment processing, or marketing
- In response to legal obligations, such as court orders or government requests
- To protect the rights, property, or safety of E Books Lab, our users, or others
We ensure that any third-party service providers adhere to strict privacy and security standards.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Secure servers and encrypted connections (SSL/TLS)
- Access controls and restricted employee access
- Regular security audits and monitoring
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request a copy of your information and correct inaccuracies
- Deletion: Request the deletion of your personal data, where legally permissible
- Opt-Out: Opt-out of marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
To exercise your rights, please contact us at:
- Phone: +1 416-967-4063
- Email: [email protected]
- Address: 2610 Yonge St, Toronto, ON M4P 2J4, Canada
We aim to respond to all requests promptly and in accordance with applicable laws.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to read their privacy policies before sharing any personal information.
8. Children’s Privacy
E Books Lab is not directed to individuals under 13 years old, and we do not knowingly collect personal information from children. If we discover that personal information from a child has been collected, we will promptly delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our practices. Updated versions will be posted on this page with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:
- Phone: +1 416-967-4063
- Email: [email protected]
- Address: 2610 Yonge St, Toronto, ON M4P 2J4, Canada
Your trust is important to us, and we are committed to protecting your privacy and providing transparency about how your data is handled.